Birmingham 0121 647 6565
London 0207 871 9995
0121 647 6565 Birmingham
0207 871 9995 London

Terms & conditions

Terms and Conditions of Use

The following Terms and Conditions govern the use of this website ( – the web site of Cygnia Technologies Limited (Cygnia). By using the website or downloading materials from it, you agree to abide by the terms and conditions set forth in this notice. If you do not agree to abide by these terms and conditions do not use the website or download materials from it; any such use is unauthorised. These Terms and Conditions may change without further notice to you and we recommend you check the Terms and Conditions when you use the website.

Copyright and Other Notices

Material on the website is protected by copyright, trade mark and other intellectual property and proprietary rights. You may use the website and display, download on any single computer or print a single copy of any material for your personal or professional use provided you do not further copy or modify the page including without limitation by removal of any notices. You may not otherwise reproduce, copy, distribute or use any material on the website. Permanent copying, storage, reproduction, or incorporation of the material, or any part of it in any other work in whatever media is expressly prohibited.


All information included on the website is intended for information purposes only and does not represent advice. Specific advice should be sought and obtained from us.

Whilst every effort is made to ensure that the information on this website is accurate, no responsibility can be accepted for any loss or damage, howsoever caused, resulting from the use of information provided. You should take appropriate precaution to verify any information

You acknowledge that any reliance on any opinion, advice, statement, memorandum, or information shall be at your sole risk.

Cygnia reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the site. Cygnia may make any changes to the website, content and the materials at any time without notice.

Third Party Sites

The website contains links to third party resources on the internet. We do not endorse, approve or sanction nor are we responsible for any third party’s products, services, acts or omissions. There is no association or connection between us and the third party save for the provision of the link. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements.

Privacy Policy

Personal information such as name, postal and email address or telephone number is treated as private and confidential. Personal information which may be provided is stored in a secure location and is accessible only by designated staff and is only used to provide the information you have requested.

Trade Marks

All brands or product names referenced in this website are trademarks or registered trademarks of their respective holders.

Legal Jurisdiction

These Terms and Conditions and any disputes arising from or in connection with them shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the English Courts.

Cygnia is based in the United Kingdom. Cygnia makes no representation that the materials at the website are available or available for use at locations outside of the United Kingdom.

Cookie Policy

Cygnia’s website tracks cookies. The cookies we track are listed in section 2 below.

1. Privacy and Cookies

As of May 2011 new EU legislation has been implemented into UK legislation concerning the use of ‘cookies’ on a website, this legislation is being often referred to as ‘cookies’ legislation and provides that consent must be obtained from users of a website to have cookies ‘placed’ on their computers when they visit the site. A ‘cookie’ is a small file of letters and numbers that allow a website to recognise a visitor’s pc, mobile or other device. When a visitor accesses website features that use cookies, cookies are downloaded on to their device. The information accessed by the cookie is used to improve the user experience on the website by, for example:

    • ensuring the user does not have to give the same information several times during one task
    • recognising that the user has given a user name and password so that this is not necessary for every web page requested
    • measuring how many people are using services, and which pages they are visiting so that the site can be made easier to use and has enough capacity

Cookies aren’t used to identify you personally. They’re just here to make the site work better for you. The cookies we use are listed below, with descriptions and expiry dates. You can manage cookies and delete them if you wish – but doing so may adversely affect the experience you have on the site.

To learn more about cookies and how to manage them, visit

2. Cookies Tracked

Google Analytics

Name of cookie Expiry period Reason for use of cookie Description
__utma 2 years from set/update. Used to determine unique visitors This cookie is typically written to the browser upon the first visit to your site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits your site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.
__utmb 30 minutes from set/update. Used to establish and continue a user session on site This cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the _setSessionCookieTimeout() method.
__utmz 6 months from set/update. Stores the type of referral used by visitors This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site.

3. General

If you have any questions about your privacy or how we use cookies on our site please do not hesitate to contact us and we can discuss your concerns.

Please ensure you select ‘yes’ or ‘no’ on the tab in the corner of the home page to confirm whether you consent to the cookie policy in this document.

This policy was last updated 22nd April 2013

We knew the technology could do the job and was reasonably priced. What won us over was how helpful Varonis and Cygnia were. They were really keen to help set up a demo, and were able to move quickly to get us up and working in a matter of days.

Karl Kroger – Data and Security Administrator, Ipswich Hospital NHS Trust

Having worked with Cygnia for a number of years, we trust them to advise on our security infrastructure. Their recommendations on defending against cyber attacks is critical to our business. We are already seeing the benefits of this new technology and could not be happier with the implementation process.

Paul Stern – IT Network and Security Manager, Arriva Trains

Network security is imperative to C24, it is one of the defining areas of our business. The expertise of Cygnia around this area provides us with comfort, and in turn has allowed us to reassure our customers that their security is covered. We have also come to recognise that the service provided by Cygnia is, in our opinion one of the best in the industry.

Paul Hemming – Managing Director, C24

Implementing a Direct Access solution has made remote working much simpler for council employees; this has seen double the amount of people using the service. As a result the authority will save money by being able to consolidate its property portfolio and staff have benefited from greater flexibility in their work arrangements.

Gavin Booth – Telecoms Service Manager, North Yorkshire County Council

Cygnia’s Managed Firewall Solution has provided us with a great service. Our security is taken care of by experts, so we can focus on running the business.

Infrastructure Manager, DP World London

Cygnia have provided excellent consultancy services and have always responded quickly to support queries and issues.

Pam Rowley, Infrastructure Planning Manager, Staffordshire County Council

If you are looking for a proactive partner to advise you on the latest security vectors and help you get the most out of your Check Point investment I can certainly recommend Cygnia. Their Account Managers, Technical Consultants and Support Team have all been first class.

David Moore – Head of IT, Chiltern Railways