Cygnia offers managed services on firewalls with an agreed service level. The day to day operation, updates, monitoring and running of the system is managed by Cygnia with change requests made by the customers, allowing for peace of mind that the solution is in safe hands. Additional Service can be added to the firewalls, these include Reporting and Event Management, Intrusion Prevention and URL Filtering.
Firewall Managed Service
Cygnia’s managed service takes care of the whole life cycle of your firewall infrastructure, from pre-sales consultation, design, throughput, additional services and future growth, through to a thoroughly documented implementation plan agreed by you the customer. One of our Security Cleared; highly trained, very experienced firewall security consultants will implement the solution to your specifications.
Once the system is deployed and configured it will be tested then signed off and put in to an operation role. Our expert team of managed services consultants will then support and monitor the infrastructure 24x7x365, applying security updates and OS patches when required giving you peace of mind that your perimeter defence is fully secured.
The firewall managed service gives you complete control over your firewall infrastructure backed up with the support of our security experts. Depending on the service you choose there are a number of change requests per month, access to polices, reports and logs through the Web Portal and our dedicated support team should any issues arise.
Cygnia’s Managed Firewall Services include:
- Expert IT Security Management
- 24 x 7 x 365 monitoring and alerting
- Security Policy Management by our experts
- Access to a webportal for reports and to view the policy
- Upgrades, patches, fixes etc are implemented by our experts
- Managed Backup and Recovery
- Reporting – scheduled & ad hoc
- URL Filtering
- Anti Virus
- High Availability Firewalls
- Guaranteed system performance levels – tailored to you
- Defined Service Level Agreement