Birmingham 0121 647 6565
London 0207 871 9995
Email info@cygnia.co.uk
0121 647 6565 Birmingham
0207 871 9995 London
info@cygnia.co.uk
Call 0121 647 6565 to find out more or use our Contact Form

Cygnia One Service

Delivered by our excellent Account Management Team, the Cygnia One Service is designed to give our customers one place for all their security needs; it encompasses advice, licensing, consultancy, solutions, training and support.

We believe that the Cygnia One service is a premier IT Security service. Our customers rate the service with Cygnia’s customer retention rate over 99%. We also provide the same service for a number of other solution partners that resell to their customers.

The Cygnia One Service

Our Cygnia One service has two levels:

Cygnia One Standard

  • Dedicated Account Manager
  • Account Management meetings and updates
  • Licensing advice
  • Pre-Sales advice with a Senior Technical Consultant
  • Access to Cygnia’s dedicated Support Team 9am to 5pm, Monday to Friday (Excluding Bank Holidays) via telephone and email
  • Invitations to Cygnia’s regular seminars and webinars

 

Cygnia One Continuum

  • Dedicated Account Manager
  • Regular Account Management meetings and updates
  • Licensing advice
  • Pre-Sales advice with a Senior Technical Consultant
  • Access to Cygnia’s dedicated Support Team 24×7 via telephone and email
  • Priority invitations to Cygnia’s regular seminar and webinars

Flexicore

Cygnia’s Flexicore service is designed to take technical support to the next level enhancing Cygnia One and Cygnia One Continuum technical support with additional consultancy services. Customers can purchase a block of credits that they can put towards a number of different services, these include:

  • On site consultancy
  • On site support
  • Remote installation/configuration
  • Training delivered by Cygnia Technical Consultants
  • Security Audits

Flexicore enables customers to choose the technical services they need and call them off when required.

Call 0121 647 6565 to find out more or use our Contact Form

We knew the technology could do the job and was reasonably priced. What won us over was how helpful Varonis and Cygnia were. They were really keen to help set up a demo, and were able to move quickly to get us up and working in a matter of days.

Karl Kroger – Data and Security Administrator, Ipswich Hospital NHS Trust

Having worked with Cygnia for a number of years, we trust them to advise on our security infrastructure. Their recommendations on defending against cyber attacks is critical to our business. We are already seeing the benefits of this new technology and could not be happier with the implementation process.

Paul Stern – IT Network and Security Manager, Arriva Trains

Network security is imperative to C24, it is one of the defining areas of our business. The expertise of Cygnia around this area provides us with comfort, and in turn has allowed us to reassure our customers that their security is covered. We have also come to recognise that the service provided by Cygnia is, in our opinion one of the best in the industry.

Paul Hemming – Managing Director, C24

Implementing a Direct Access solution has made remote working much simpler for council employees; this has seen double the amount of people using the service. As a result the authority will save money by being able to consolidate its property portfolio and staff have benefited from greater flexibility in their work arrangements.

Gavin Booth – Telecoms Service Manager, North Yorkshire County Council

Cygnia’s Managed Firewall Solution has provided us with a great service. Our security is taken care of by experts, so we can focus on running the business.

Infrastructure Manager, DP World London

Cygnia have provided excellent consultancy services and have always responded quickly to support queries and issues.

Pam Rowley, Infrastructure Planning Manager, Staffordshire County Council

If you are looking for a proactive partner to advise you on the latest security vectors and help you get the most out of your Check Point investment I can certainly recommend Cygnia. Their Account Managers, Technical Consultants and Support Team have all been first class.

David Moore – Head of IT, Chiltern Railways